Privacy policy
1. Privacy policy

Personal information protection is an important task for Toray Advanced Materials Korea Inc. (hereinafter referred to as ‘the company’). The purpose of this privacy policy (hereinafter referred to as ‘this policy’) is to inform you on how the company is collecting, using and sharing your personal information.

The company handles personal information according to the Personal Information Protection Act, other applicable laws and guidelines, and generally accepted standards and rules.

You are not obligated to provide your personal information to the company according to laws and regulations. If you choose not to provide personal information, however, the company may not provide our service to you on some occasions. Also, if the company handles your personal information based on your consent, you may withdraw your consent at any time, but the withdrawal of consent will not affect the legality of the handling of your personal information based on your consent prior to the withdrawal.

2. Purpose of using personal information

The company will use your personal information only to accomplish the following purposes:

(1) Provision of products or services
(2) Provision of information on products or services
(3) Transmission of the company's advertising messages
(4) Responses, e.g. replies to customer inquiries

3. Types of personal information that the company acquired through websites

(1) If you access our website on your device, our server will automatically collect the information (known as the server log file), generated by the browser or device, according to the following schedule.
• connection date
• residence time
• customers’ operating system
• amount of data transmitted
• connection type
• IP address
• domain name
• browser information (including version and language settings)
Collected information will be analyzed in such a way that a particular individual is not identified. This information will be used only to increase customer satisfaction by providing service from the website and investigate and remove dysfunctions by accurately performing technical operations.

(2) We are collecting the following personal information using the formats on the website that you can fill out to ask questions or provide comments:
• name
• e-mail address
• contents of messages
• workplace and department
• address or work address
• phone number
• message transmission date
• IP address
The company never discloses the above personal information to a third party. We use personal information only to answer questions as quickly as possible. In other cases, we use your personal information only when we obtain your specific consent.

(3) Our website uses cookies. For information on cookies, please refer to the cookie policy.

4. Personal information storage period

We manage the personal information of customers only during the period necessary for our compliance with legal obligations and our appropriate business activities.

5. Sharing personal information

We may share your personal information with other affiliates of the group within the scope of the purpose of joint use prescribed below:

Personal information that may be shared:
• name
• e-mail address
• contents of messages
• workplace and department
• address or work address
• phone number
• dates when messages are sent

Objectives of sharing personal information
• to provide appropriate answers to customers’ questions
• to provide products and services related to our business, and related information to customers
• to research and develop new products and services

Name of the company responsible for managing the personal information to be shared:
Toray Advanced Materials Korea Inc.

6. Provision to a 3rd-party

Except for the above sharing of personal information, in principle, the company never automatically discloses personal information to a third party. If it is deemed to be necessary or appropriate to disclose personal information to a third party for such purposes as forced disclosure according to the laws and regulations of the country of the customer, according to lawsuits or legal procedures or at the request of the government, or national security, law enforcement and other important public issues, however, the company may disclose the personal information of customers. Also, if it is believed to be reasonably necessary to disclose the personal information of customers for the purpose of protecting the rights and interests of the company, seeking available remedies, executing our contract terms, investigating irregularities or protecting our business or users, we may disclose the personal information of customers.

7. Safety measures

We handle the personal information of customers after ensuring its safety (including protection against unauthorized or illegal handling, or accidental loss, destruction or damage). Also, we are using appropriate technical or organizational measures designed to effectively protect the personal information of customers, and include the protection measures necessary for accomplishing the protection level in our regulations.

For example, as our website uses encryption technology based on the security socket layer (SSL), safety is assured. As the safety of communication between the browser and the server, and safe data migration are secured, if your browser is not compatible with the encryption technology through SSL, please download the latest version of a compatible browser. If the address starts with ‘https://’, you are using the encryption technology through SSL.

We retain the personal information of customers during the period necessary for accomplishing the purposes prescribed in this policy. If laws and regulations require or recognize a longer retention period, however, an exception will be made.

8. Infringement on personal information and notification

If the personal information of customers is destroyed, lost or changed accidentally or illegally, or transmitted to the outside through unauthorized disclosure or access, recorded and stored, and its safety is breached, we have a mechanism and regulations for identifying and quickly investigating it. If the investigation detects any divulgence, we will take necessary measures, e.g. report it to the supervisory agency or contacting those individuals who may be affected by it.

9. Requests related to customers’ personal information

You may request the following within the scope of the laws and regulations applied to your personal information that we acquired. If you request the following, please contact us using the contact information mentioned in Paragraph 13 of this policy. We will review your requests according to laws and regulations, and take appropriate measures.

(1) Access to your personal information: You may check whether we are handling your personal information, and request the disclosure of the personal information we handle, and related information, e.g. the purpose of handing it, and type of personal information we handle.

(2) Modification and deletion of the personal information of customers: If your personal information is false, you may request that the personal information should be corrected, added or deleted.

(3) Stop using the personal information of customers or deleting it: If the company is handling your personal information illegally, you may request the company to stop using your personal information or deleting it.

(4) Filing a complaint with the supervisory agency: If you feel that we are not responding to you sincerely, you may file a complaint with the supervisory agency.

10. Personal information of minors

In conducting business, in principle, we do not intentionally collect information from minors, or handle such information. If it is confirmed that we collected and handled such information from minors, however, we will take appropriate measures according to laws and regulations.

11. Links to other sites and 3rd-party service

Sometimes we provide information on the hypertext links to third-party websites or Internet sources on the group website as below example. As we are not involved in the privacy policies and contents of the linked third parties, we cannot take any responsibility for them. Please carefully read the privacy policy of the linked third party, and check how your personal information is collected and handled.

Google Map (example)
We are using the Google Map API, provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) (hereinafter referred to as ‘Google’), on certain individual webpages of our website. This service enables you to access the company more easily by showing the location of the company.

If the Google Map is included in the webpage, and you access the webpage, your IP address will be directly sent to Google at the same time, and cookies will be saved. You may get information on Google's data handling at at any time, or opt out.

If you do not consent to your data being sent to Google when you use the Google Map, you have the option to completely invalidate the Google Map by turning off JavaScript in the browser. Then, the Google Map displayed on the website will be completely invalidated.

12. Updating the privacy policy

We comply with all applicable laws and regulations, guidelines, and other standards regarding personal information handling, and regularly investigate and improve our privacy policy. Changes in the privacy policy will go into effect when the revised privacy policy is posted on the website after revision.

13. Contact information

If you have any questions about the personal information the company handles, use the following inquiry format to contact the personal information protection officer of the company.
• Name : Yong-jin Kim
• Positions : Team Leader
• Contact : 02-3279-1273,, 02-3279-1411(fax)